Thousands Of People Threaten To Quit Netflix
Breaking News Wednesday, July 13th, 2011
Threaten To Quit Netflix
Is Redbox in the game to pick up lots of frustrated Netflix customers? The reason for the frustration is that Netflix recently announced that it would no longer be offering the combined DVD and streaming video plan, instead separating the services into two different offers. The costs for both would be $16 a month if you want both services.
One frustrated customer says they have been a Netflix customer since 200 and just recently downgraded from three DVDs per month to one with unlimited streaming to only be hit in the face with this news.
Netflix customers are used to only paying $9.99 a month for both unlimited DVDs and unlimited streaming. Now they will be two distinct plans with unlimited streaming and no DVDs for $7.99 per month and unlimited DVDs with just one out at a time and no streaming for only $7.99 per month.
If you add the two prices together you will get $15.98 so round it up and you have your new price. You don’t have to do anything if you want to keep both streaming and unlimited DVD services. The new pricing structure begins 9/1/2011.
Many former Netflix fans raised cane on Facebook about the new proposal with approximately 9,000 going on their page to voice their heated disapproval. Some of them complained of Netflix’s greed and threatened to leave Netflix for Redbox. Some other users suggested using services such as Hulu Plus, Crackle and even Blockbuster.
More than 4,300 have commented on the Netflix blog, and again, reaction seems to be against Netflix, for the most part.
We’ve reached to Redbox to see if they’ve gotten any boost from the Netflix move, and Netflix to see if they’ve received cancellations and if they have any intention to restore the plans in light of such a negative reaction. Subscribers also complained about not being able to reach customer service. We tried too, and weren’t able to get through, due to technical problems on their end.
This is not the first time users have shown their frustration and severe disappointment with Netflix. In January, Netflix removed the ability to add DVDs from the streaming sites on to game consoles and boxes.
Short URL: http://newsfriction.com/?p=4327
Posted by Andrew Timms
on Jul 13 2011. Filed under Breaking News.
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